Returns & Exchanges

At RG, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel with original tags attached. If your new fashion piece isn't the perfect fit, we provide a streamlined process for returns and size exchanges.

1

Initiate Your Request

Log into your RG account and select the items you wish to return from your order history to generate a return authorization.

2

Pack Your Items

Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

3

Label and Ship

Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing